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Community Plan Review

Part 1

Executive Summary

This report covers the following areas:

A review of the Totnes Community Plan
A review of the future role of the strategy group
A brief overview of project planning and funding
Project updates including a practical prioritisation of projects and funding opportunities
Suggestions for a strategic way forward through developing a vision and Town Plan for Totnes.

Introduction

The purpose of this report is to review the projects in the existing Totnes Community Plan on behalf of the Totnes and District Community Strategy Group with a view to the prioritisation of projects and exploring how progress can be made to meet the needs and aspirations of the community as expressed through the Community Plan. It also highlights the lack of joint vision for the town and the need to tackle issues collectively for the benefit of the community as a whole.

The Plan looked at projects in three areas:

• Public Realm Projects. These can best be defined as those having a wide community and public impact.
• Community Group projects. Those, which have been developed as a result of particular interest groups although they often have a wider community impact.
• Project ideas arising from the town analysis work.

A number of the projects are fairly well advanced in terms of initial project planning, feasibility and costing and are just looking for funding to take them forward- a good example of this would be the street enhancement work. Others are at a very early stage – just ideas which need a good deal of project planning and in some cases even further public consultation in order to establish the community need in a way which will convince funders of the sound basis in community need for the project. The projects also have a wide spread in terms of timescale, either because of the level of funding required or because of the scale of the project and the complexity in taking them forward.

This report also considers the potential of developing shorter term or interim solutions for projects with inevitably long time scales. This would seem particularly relevant for dealing with community issues such as the provision of youth facilities. The recognition of the importance of binding young people into the structure of the community means that it is not appropriate to wait even 5 years to achieve the perfect solution for youth provision.

In addition through the consultation and other research involved in the preparation of this report other projects have come forward and have been included in order to give the fullest picture of the projects which could be developed to progress the Plan. One of the areas that the plan failed to address was the prioritisation of projects, an essential element in the process.

Review of Totnes Community Plan

It is necessary to review the current Totnes Plan and to remember the issues and subsequent themes arising from the community consultation. The projects contained within this report have not all arisen directly from community groups or the community consultation, although many have, but all do address the themes identified through the consultation process.

Following the community consultation, the information gathered was analysed and fell into five main categories or themes. These themes reflect the issues which are of greatest concern to the community as a whole and are, perhaps unsurprisingly: Economy and Tourism; Affordable Housing; Access to Services; Heritage, Culture and the Arts and the Environment

The benefit of organising the issues into these themes is that it enables individuals, groups, statutory and other potential partnership organisations to easily identify the issues and projects and to participate in regeneration projects to make social, economic and environmental improvements within Totnes in a sustainable way.

The themes closely correspond with those highlighted in the South Hams Community Strategy 2003 – 2006 (which is currently being reviewed). The Community Strategy has drawn on local knowledge and experience, which makes it fine-tuned to issues at a grassroots level. It has also drawn together the service providers into one Partnership Forum, which can address issues from an integrated framework at a district level and helps avoid duplication.

Tying in the Totnes Community Action Plan themes with those of the South Hams Community Strategy will help guide new community group projects to connect with priorities set at a district level, making it more likely to attract funding. The Action Plan, in turn, can inform the policy-making processes of the statutory organisations.

In addition two other themes specific to the needs of Totnes have also been identified – Arts, Heritage and Culture and the Environment. Totnes has a reputation for its heritage and a correspondingly unique culture; it is what attracts visitors to the town and makes it a special place. However, this has not been exploited to its full potential and it is essential for the town not to miss out on present opportunities.

Environment is also a key theme. Although it is referred to as an underlying cross-cutting theme in the South Hams Community Strategy, the environment plays an important part in influencing and maintaining the character of the town and surrounding district, making Totnes special in not only in a physical sense but also in the beliefs, values and priorities of the people who live there. The themes are detailed below.

Economy and Tourism

Clearly the issue of low wages and seasonal employment is of great concern to the community.Low wages is obviously an issue which needs to be tackled at a number of different levels- new infrastructure is an important facet- the A385 through Totnes is the third most congested road in Devon. “In this case the role of the plan is to highlight the problem”. This is an issue, which can be highlighted in this plan, but it is not within the control of the community alone to action change, there needs to be a partnership approach to tackling this problem.

In order to promote regeneration and sustainability The South Hams Community Strategy gives priority to the improvement of levels of prosperity of businesses located in the area – in other words, ‘money will beget money’. This will only be accomplished by raising income levels (which are some of the lowest in the UK), making improvements to infrastructure such as developing a better road and rail network, creating more sites for business expansion, re-shaping public transport, expanding IT communications, and increasing access to job and training opportunities to strengthen the skill base of the local work force. The economy also needs to respond to the needs of young people living in the area by providing opportunities to take up employment in local high value-added industry.

Other issues relating to the economic vitality of the town and consequently increased prosperity can be tackled through community action- businesses working together can increase the length of visitor stay and spend within the townThe South Ham’s market and coastal towns are a prime focus for their rural hinterlands but they experience problems in maintaining a competitive advantage. Community-led partnership action is required to stimulate business growth, build upon and add value to the local assets such as the built and natural environment without, at the same time, damaging that asset.

It is estimated that 64% of the working population in the South Hams District is employed directly or indirectly in the service sector, which is highly tourism related. According to the South Hams District Council Tourism and Marketing Strategy, the area mainly appeals as a tourist destination to couples and families. A high proportion of visitors are aware of the South Hams area as a holiday destination before they visit and mostly travel independently by car. The main leisure pursuits they enjoy are walking around the local towns and surrounding countryside, eating out and shopping. Although more than one third of all visitors are completely satisfied with their visit, others have voiced dissatisfaction, the main issues being poor signage, traffic congestion, the need for cheaper car parking and better public transport facilities. This highlights the need for Totnes to expand its appeal as a tourist destination by further capitalising and adding value to the attractions tourists and visitors engage with Totnes as a retail centre has a great advantage in its wealth of independent retailers - this is a considerable visitor attraction and should be capitalised upon.

The priorities are:
• Capitalising on existing visitor numbers, increasing visitor stay and therefore spend.
• Encourage the establishment of enterprising new businesses giving all year round employment.

Affordable Housing

The provision of affordable housing is one of the highest priorities for the community of Totnes and the surrounding area, reflecting the needs and priorities of South Devon as a whole. Without a range of affordable accommodation communities become unbalanced- children are forced to move away from their home communities, young families have to move away from established support systems- the cost is not just a financial one there is a greater social cost.

Ordinary people can’t afford to buy a house in their own community- how can the Plan help tackle this problem? A number of projects are included in the plan, which seek to co-ordinate the development of innovative, affordable and sustainable housing solutions on a local level. These projects seek to compliment the affordable housing policies of South Hams District Council.

Opportunities for satisfactory employment and affordable housing are inextricably linked – without access to affordable and well-designed housing the area will fail to keep and attract the key workers it needs. There is a need to close the gap between a high demand and low supplyWhat are the underlying issues? Firstly, house prices in the area have risen sharply in recent years. With low average incomes in the district of £17000 p.a. places many properties beyond the reach of most local people. This is a particular problem in the public sector where there is a discrepancy between national wage structures and local house prices.

Secondly, there is a high volume of second homes in the area – 11% of the total number of properties in South Hams is second homes. Thirdly, the private rented sector is small and expensive, with social housing making up less than 10% of the housing stock of the district, of which a 1/3 is housing for older people. Finally, there is a shortage of land for development until the South Hams Local Plan to 2011 is adopted.

Sustainable affordable housing will mean building today while thinking about the implications for the future i.e. building something that will not have a negative impact on future living. It is also about building communities that support each other and creating a community environment, which is not narrowed down to one social use or building type. Housing that allows for a mixed community will probably provide a better balance because it will offer the opportunity for all the sorts of people that are needed to make the community work, to live in close proximity to each other.

The priorities are:
• To secure a sustainable level of affordable housing for local people;
• Provide affordable housing to meet the needs of the local workforce and enable key public sector workers to be recruited into the area;
• Ensure that the housing stock is good quality and well designed
• Ensure that a range of housing and support is available to vulnerable people in the district.

Accessible Services

Two groups in particular were highlighted through the consultation as having a range of unmet needs. Young people in the town and surrounding area do not have a dedicated space as a focus for their activities. In addition and a cause of great concern is the lack of a centre where young people can access help and support on a variety of issues. The community recognises that young people are its future, and many of the projects addressed in the plan cover issues of importance to young people.

Another sector of the community affected particularly by the inadequate provision of services are older people. The South Hams Community Strategy wants to achieve: ‘Equity of access to services, where no individual will feel disadvantaged because of where they live or because of their circumstances’.

As already discussed in this document a market town functions as a focus for growth in areas which need regeneration, and more generally as a service centre and hub for the surrounding areas, playing a critical role in helping rural communities to thrive, and to regenerate areas, which are in a deprived condition. It is not only the access to services in Totnes itself that is an issue, but also how services are made available and delivered between the town and its surrounding rural hinterland.
The priorities are:
• Identify and target support to the communities and residents most in need;
• Build community capacity i.e. strengthen the skill base of people and community groups to develop their ability, knowledge and confidence to deliver their own sustainable solutions;
• Provide suitable information and advice for young people;
• Find affordable and appropriate transport solutions.

Heritage, Culture and the Arts

Heritage and culture is about what makes a place and its people different from other places and people. Totnes is rich in heritage and has fostered a strong tradition of culture in its widest sense – arts, literature and science. Culture could almost be regarded as a social habit of the town. However, there is room for the township to explore a fresh interpretation of what it has to offer and how to deliver this asset.

The future prosperity of Totnes is inextricably linked to this rich tradition. By capitalizing on this unique heritage the future for the community can be safeguarded. Recent publicity has named Totnes one of the funkiest towns in Britain but many opportunities to make the most of this reputation remain untapped. A fresh understanding of who is its tourist audience will help develop this further. For example, there is the cultural tourist who is prevailingly of a ‘certain age’, professional, intellectual, on a good income, likes travelling and looks for good food and accommodation. They are inclined towards the smaller destinations, and enjoy museums, art galleries, festivals, performances and courses. Above all they look for authenticity and like to experience the place and its people. Within this group of people there is also a younger market to be attracted.

However it is important to remember that the heritage, arts and culture of Totnes should be accessible to all members of the community and the needs of tourism should be balanced against the needs of the resident population as a whole. The need for an easily accessible cultural meeting/exhibition space in the centre of the town has been clearly expressed. If carefully managed there is no reason why the economic benefits associated with increased tourism should not help to meet the needs of the local community.

Today English Heritage and the Heritage Lottery Fund work from a broad definition of heritage, which not only includes the tangible heritage such as historic buildings, collections, landscapes, and archaeological sites, but also includes the intangible: shared memories, experience and identity, and what is considered valuable to pass on to future generations.

This broader interpretation of heritage not only gives opportunities for bringing communities together but also actively seeks to break down the barriers, which have traditionally excluded certain social groups from engaging with heritage facilities and experiences. These include disabled people, socially disadvantaged people, children and young people, families, low achieving households and ethnic minorities.The Heritage Lottery Fund now looks for heritage projects to create:
• Sustainable, liveable places – repairing and giving new uses to historic buildings, green spaces and other public spaces, often with community involvement;
• Sustainable communities – helping communities to work together to uncover their own stories and share them with others creating new pride in a locality;
• Thriving local economies – safeguarding or creating jobs, contributing to tourism, and making run-down places more attractive to live, work and invest in.

“Of the 438 Listed Buildings in the Parish of Totnes, 412 are included in the Conservation Area. Exactly half of them (206) actually front the continuous thoroughfare of Bridgetown, Fore Street, High Street and Cistern Street, while at least a further 78 are easily viewed from it. Undoubtedly, these numbers represent one of the most, if not the most, impressive concentrations of listed buildings in any English country town.”Finally, in terms of building and development in relation to heritage, South Hams District Council is presently preparing a Character Assessment of Totnes for publication. A character assessment is a document, which assesses the character of an area and then lays down a series of recommendations that are finally drawn together to produce a Character Statement. A character statement encourages good design by analysing the characteristic style of a settlement and suggests ways in which it might be applied to all future building and landscape activity in that place. It demands a harmony between traditional and new building that will enhance both the appearance of the environment and community life. This document recommends that all future heritage projects should use the character assessment and character statement as a frame of reference as they become available. The publication of this document is a positive step forward and will integrate with the work of the Heritage groups in Totnes.

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Environment

Totnes’s environment is one of its key assets. It is important for those living and working in the area but also essential for its position as a visitor destination. The quality of the environment is also essential for those plants and animals living in the area and it is clear that the community places the maintenance and improvement of the quality of the environment high on its agenda.

The environment of Totnes is important for the quality of life of residents of all kinds and as an income generator for the town and the surrounding area. Environment is a key priority for Totnes, and is inextricably linked with its culture. The environment is more than just a philosophical issue. The town’s appeal and future prosperity depends upon environmental projects being relevant and well directed.Central Government’s push to integrate social, economic and environmental issues has been important and necessary. However, as a consequence, environment as a distinct theme in national, regional and local strategies has been in recent years, subsumed into issues such as ‘liveability’. It has lost some of its wider implications such as climate change, waste, water pollution, green space and the impacts of resource usage, which all need to be re-emphasised. Totnes (and its hinterland communities) has held a passionate tradition of interest and pioneer thinking with regard to these issues over many years.

Careful use of natural resources and environmental protection are in reality integral to economic development and social cohesion. Local environment projects focused on creating physical environmental improvements can also offer an effective setting for social and democratic renewal, and empower local actions.

Environmental projects can help reverse social exclusion. As social exclusion is a localised issue, so the degree of exclusion of individuals and households is intimately connected to the quality of the neighbourhood – its social networks or lack of them, its environment, schools, transport facilities and the quality of its shared spaces. This connects exclusion to the environment, social care and quality in the experience of the buildings, spaces, greenery, paths and roads.

Totnes already has a number of established environmental projects, which clearly demonstrate the community’s ability to work in partnership with local, national and transnational organizations to secure funding for innovative projects

The role of the Strategy Group

The Strategy Group was established to co-ordinate, steer and pull together the Totnes Plan. Since the publication of the Plan the Strategy Group have continued to work on moving the Plan forward by:

Organising workshops on project planning and funding through the Market and Coastal Towns Association and the Devon Rural Renaissance programme,
Recruiting 5 new members for the Strategy Group,
Setting up new working groups to for business, community arts, youth space and for the organisation of the Town Festival to facilitate the tackling of the priority issues in the Plan,
Successfully obtaining £40,000 of community support grants,
Successfully organising the Town Festival.

The Strategy Group’s role is now changing and is moving to one in which the group aims to facilitate the delivery of the projects identified in the Plan, offer advice and signposting to groups coming forward with new projects. In the foreseeable future the Strategy Group will undoubtedly have to undertake a crucial role in steering large complex projects, which involve a number of individual project groups and other bodies- for example the Civic Hall Project. Consequently the Strategy Group should continue to:

Review the Plan on a regular basis,
Carry out a review of community assets with a view to exploring how these might be used to facilitate the delivery of community needs/aspirations,
Ensure that projects coming forward are supported on the basis that they conform with the overall strategy for Totnes,
For future projects develop a method of prioritisation- closely linked to the Plan themes and strategy- to assist in selecting projects to be supported or championed by the Strategy Group,
Guidance to groups on how to develop projects,
Act as the accountable body for funding projects- this means that it would be unnecessary for all associated project groups to be formally constituted,
Take on the role of being the public and accountable face of the community and project groups associated with the Strategy Group,
Keeping the Community informed,
Communicating with existing and potential partners- for example the LSP,
Take on the role of keeping contact with agencies and funders

Creating and managing project groups and achievable projects- general points

It is important to establish any project on a firm footing from the outset- any project big or small if claiming to be a community project must have the following:

Well-evidenced and up to date information relating to the community need for the project. This evidence needs to be gathered from a wide spectrum of the community, demonstrate inclusivity and be updated throughout the life of the project planning to delivery- and beyond!
Have a cohesive project group with a strong leader or champion. The make up of the group should be based on the skills that each individual can bring to the project, and each member should have a role.
The group should be small enough to be manageable and alternative ways of keeping the community involved and informed should be developed.
The group must at an early stage engage with and develop partnership working with elected members, agencies and landowners crucial to the success of the project.
Prepare a REALISTIC project plan acknowledging the timescale and actions involved in the project
Prepare a business plan- this is really just part of the project plan. It should not just be a financial document but a multi- functional tool that can be used as a whole or in part to raise funds, inform agencies, funders and other bodies as to the viability of the project and to keep the community informed- as such it must be a living document which is constantly reviewed and up dated throughout the life of the project. It should be developed by the group as a whole and not by one or two individuals because it is crucial for the success of the project.
The business plan should not stop at the opening of the project but clearly demonstrate that the group have considered and planned for the long-term sustainability of the project and if necessary “an exit strategy” for the termination of the project if it is a time limited one.
Clear and regular communication about the project to the wider community through an agreed channel.

Funding- general points

Many communities have good project ideas that have the potential to meet important needs and aspirations of their communities but are unable to secure funding from outside bodies. In writing this report every attempt has been made to identify potential funders or funding streams for projects however this may not always or even usually be forthcoming. This does not mean that the projects are not good ones. It may be necessary to explore how a successful project can be achieved without grant aid.

A number of the projects and project ideas coming out of the Totnes Plan have the potential to be commercially viable- as with the Steamer Quay Market- what is required is investment in the project. If a thorough business plan is developed and the project is controlled by a legitimate and recognised group- maybe run as a Not For Profit business, then funding could be sought from local businesses and community members.

This is also true for other projects – if the community support for the project exists then the Town Council can raise a Precept for that particular project whether it be an extra youth worker, park keeper or for public art. Another potential source of funding is the creation of a local trust which seeks donations which can then be redistributed for local initiatives- for example a local housing trust which could be established for donations or bequests, and administered under community agreed rules. Community bonds can be sold for particular projects.

In addition the value of sponsorship should not be overlooked as this can facilitate small-scale projects and also give credibility to projects seeking additional funding from other sources.

Communities also need to become more professional in the way that they approach projects and how they seek support for them. Historically communities have shied away from involving the private sector in their projects for fear that they may be “taken over” however strong leadership, thorough project planning and a good business plan should avert this and seeking partners from the private sector may actually change the project from an aspiration to a reality.

This is particularly the case when looking at developing property based Community Assets. In the Totnes Plan there is a map showing the landownership of South Hams DC, Devon CC and Totnes Town Council- these are the community’s assets and need to be made to work for the community. It may be that a particular piece of land or building if sold for appropriate community approved development could release capital for investment in an identified community project.

Many of these alternative funding sources may not (although some could) raise large sums of money however they do have the benefit of demonstrating not only to the Community as a whole but to outside agencies and funders that Totnes believes in investing in itself.

Project reviews and updates

As mentioned earlier although the Totnes Community Action plan identified priority areas and this was expressed through the themeing of projects, the projects that fell within each theme were not in themselves prioritised. This prioritisation of projects is essential not only for the community as a whole but also for potential funders. Many funders are looking for projects, which have measurable economic outputs, and the whole community tends to benefit from projects, which promote economic prosperity. In addition however it is important to consider projects in terms of their achievability, some projects for example the Totnes street enhancement works have been identified as a high priority by the community however due to the cost of the works and the difficulty of finding a funding stream for this type of work this project is inevitably a lower priority at the present time. Other projects must be given a high priority due to their clear community need and this priority is clearly demonstrated with respect to the youth space project.

A Town Plan

There is also a need to develop a strategy for the delivery of these projects. At the current time South Hams District Council is preparing various elements of the Local Development Framework which replaces the Local Plan process for the guidance of not only land use development but also many other issues. It is therefore an opportune time to consider the preparation of a Town Plan for Totnes. This would have many benefits in making the link between the issues facing Totnes as a town such as:

Poor condition of the public realm
Poor condition of many historic buildings
Traffic congestion and pedestrian conflict
Improving accessibility to the town
Improving visitor experience
Need for community facilities
Need for exhibition space
Affordable housing
Underused buildings
Inadequate provision of tourist accommodation
Lack of facilities for young people

This process needs to be carried out by a consultancy group advised by representatives of all the strategic partners in the town:
The Town Council
The Strategy Group
South Hams District Council
Devon County Council
English Heritage.

It is essential that the importance of the built heritage of Totnes is acknowledged by these strategic partners and invested in. The future prosperity of Totnes is inextricably linked to its past and this must be acknowledged and celebrated. A Town Plan is an essential step in bringing forward a “whole town “approach to understanding the issues facing Totnes and for developing an effective economic regeneration programme.

Economy and Tourism projects

Road Train

The inaccessibility of High Street / Fore Street and the poor pedestrian links between the Station and the Town Centre could be addressed through linked initiatives. The ‘Bob the Bus’ scheme that already exists is an excellent service; this could possibly be extended to be scheduled to pick up tourists upon arrival at the Train station. Visitors could be given a quick tour of the town before being dropped at their accommodation. The inaccessibility of the main shopping area could be addressed by running ‘Bob the Bus’ / a road train on a circular route picking up the car parks to the South of the town and linking the Plains to the historical core.

Further Info from existing initiatives:

Cardiff Road Train "http://www.cardiffroadtrain.com" www.cardiffroadtrain.comKeith Munro "mailto:roadtrain@ntlworld.com" roadtrain@ntlworld.comTel: 07977 905 389 or 02920 512729
This is run entirely as a commercial venture, Mr. Munro happy to discuss with the group should they decide to pursue this initiative

Arbroath Road Train – run by Angus District Council, train purchasedfrom private owner in 1995 for a cost of £65,000 and is now run wholly by the local authority. Info on running costs, level of local authority Subsidy and annual income available.
Contact: Archie Dick, Angus District Council, "mailto:dicka@angus.gov.uk" dicka@angus.gov.uk for further info (or tel 01307 473226)
This project may be suitable as a community enterprise but would require the production of a business plan/ feasibility study to establish associated costs and to ascertain viability as a community enterprise. There is an obvious opportunity to tie in with the existing “Bob the bus” service. There are a number of agencies locally, who can offer advice on community enterprise development, including:

Co-active – "http://www.co-active.org.uk" www.co-active.org.uk, 01752 500888 Community Council of Devon – "http://www.devonrcc.org.uk" www.devonrcc.org.uk; 01392 383443

Riverside Market Project

This project idea emerged from the Town Analysis work carried out for the Community Plan. There are in excess of 700,000 visitors using Steamer Quay each year, generally arriving or departing by coach having taken a trip on the Dart to or from Dartmouth. Steamer Quay is located at some distance from the town centre and the route to the town centre is not straightforward. It may also be true in some instances that for visitors on organised trips there is insufficient time to walk into the town centre. The result is that the average spend for visitors to steamer Quay is extremely low. It is of great importance to the Community and Town to develop a way of encouraging visitors to spend more money- one way of doing so is to take the spending opportunity to the visitors rather than trying to get the visitors to the town- hence the idea of a market at Steamer Quay.

It is of course important that any additional visitor spend directly supports the existing businesses in the town and the community as a whole so therefore rather than opening up Steamer Quay to just any market organisation it would seem appropriate to organise the market on the basis of giving the opportunity for existing traders in the town- maybe on a rolling programme to have stalls at the market. It is also important to ensure that the market reflects Totnes’ identity and areas of excellence- it may offer the opportunity for artisan’s and Artists, local food etc. There is also an opportunity for entertainment etc at the market. The market to be successful would need to be carefully controlled and managed and would need to be seen as a beneficial addition to the existing market rather than in competition with it. The seasonal nature of such a Market also needs to be recognised.

Taking this project forward requires speaking at a very early stage with a number of key players-South Hams District Council as landowners, as the LPA and Authority responsible for Environmental Health, licensing etc:

Town traders (either through the Chamber of Trade or directly)Riverlink
The coach operators
Town Council
Farmers Market

Once general support for the project has been established the project can be developed.

Project Steps
Create a project group
Carry out research
Develop a project plan
Develop a business plan

Funding
It may be that getting outside funding will be difficult because this could be viewed as essentially an economically viable project. However there may be an opportunity for sponsorship- e.g. Riverford Farm.One other source of potential funding could be Rural Renaissance- if it could be demonstrated that the economic and social requirements of the fund could be met.There may be funding via DEFRA for this if there was a farmer’s market incorporated within the development however it would be necessary to consider the impact on the existing location- unless this was an additional venue. Is it a business idea for Totnes & District Community Strategy Group to pursue?

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Marketing of Totnes

ISSUE:
There is currently no coordinated approach to the marketing of Totnes. This results in the failure of businesses to capitalise on the number of tourists visiting the area and therefore loss of income across the entire community. The co-ordination of the marketing of the town, improving the visitor experience and tapping into further markets will be of major economic benefit to the whole community.

PROJECT
Employ a business co- coordinator (town centre manager) to establish and strengthen links between businesses, co-ordinate activity, and develop a marketing strategy.

ACTIONS
• Establish core group of local businesses to manage project
• Secure funding from local businesses to employ a town centre manager and business co-coordinator to draw up a marketing strategy for the town.

Project Update
Significant progress is being made by the Strategy Group to secure funding to employ a joint tourism and business promotion officer shared between Dartmouth and Totnes- The Dart Development Project. Funding to be provided through the Market and Coastal Towns Association. This shared post will enable progress to be made on a number of the projects within the plan. As originally envisaged it was the intention to seek funding for this post from within the local community. The objective of the post is to co-ordinate, develop and support the economy of the River Dart Area Communities, principally the towns of Dartmouth and Totnes, with an emphasis on the development of sustainable tourism. The objectives of this post link so well with many of the project areas within the Totnes Plan that the provision of this post will make a significant contribution to the achievement of these projects.

Funding
South West Rural Development Agency through the Market and Coastal Towns Association.

Business Day

ISSUE:
There is a lack of inter- business knowledge within the business community of Totnes and the surrounding area and an inadequate method for bringing those businesses together.

PROJECT
A ‘Business Day’- a one-day event to which all the businesses in the Totnes area are invited for a networking and skills sharing event. In addition various agencies, providing business support are invited to operate a one-stop shop for businesses seeking help and advice. Outcomes to include a database of local businesses and the identification of their needs.

ACTIONS
• Establish core group of businesses to organise and run event (seek Town Council support)
• Secure funding for event, approximately £1500

Project Update
The Strategy Group has secured funding to run this event with the Chamber of Trade. This event will be of great importance in acting as a facilitator for a number of other business related projects within the plan. It offers the opportunity if properly designed and executed to promote and seek support for the following projects:

Steamer Quay Market
Historic buildings project
Civic Hall
Road Train
Street Enhancement
Co-coordinated marketing of Totnes
Totnes Web site

Tourist Information

Since the publication of the plan with its suggestion of a review of the provision and location of tourist information it has been widely accepted that the existing tourist information centre is unlikely to be relocated. In addition the facility has been renamed as the Totnes Information Centre providing information for the community as a whole in addition to information for visitors. It now acts as a booking centre for cultural events and First Great Western bus journeys.

In addition some funding has been secured to improve signage within the town however there are still opportunities for further improvements and additional funding spend on a comprehensive scheme for the town drawing in the train station too, would be well worth the investment. This should be part of the proposed Town Plan.

The economic viability of the Tourist Information Centre is always in question and innovative ideas for the long-term sustainability of this important provision within the town need to be explored. It already provides a community information service but there are significant opportunities to expand this function and provide a “shop window” in numerous ways for the town.

As with the Riverlink situation little capital is made of Totnes’s railway station- a great asset to the town and beneficial for its green credentials. Stronger links should be sort with the service providers and the opportunity for seeking funding and/or sponsorship for either the road train link to the town centre or interactive tourist information boards at the station should be sought.

Improving tourist information links with other projects in the plan and is key to both improving prosperity and managing tourism effectively.

Funding
Finding a funding stream for this type of project is difficult but support should be forthcoming from South Hams DC, Devon County Council and local and national tourism organisations. As previously mentioned sponsorship and private sector funding should also be explored, alternatively this may be a series of projects that the Town Council would wish to lead, co-ordinate and even fund if direct benefits to the community as a whole could be demonstrated.

Heritage project

ISSUE
Totnes has 412 Listed Buildings within the Conservation Area alone, many of these buildings are in private ownership and a number are in need of care and repair. Totnes’s reputation as a nationally important visitor attraction is due in large part to the historical importance of its built environment; this historical legacy is a valuable asset to the community, but needs management and protection.South Hams District Council has recently taken the first step in this task by commissioning a Conservation Area Appraisal. This sets a framework for further work in preserving and enhancing this important asset but this is only the first step.

PROJECT
To build upon the information contained within the Conservation Area Appraisal and to draw up a management plan for the historic buildings and environment of Totnes. The management plan will specify a programme of environmental and conservation projects, build partnerships between the public and private sectors and seek new and innovative ways to ensure that the community as a whole benefits from this important asset.

ACTIONS
• Bring together groups and individuals from the community interested in Heritage and set up a steering group for the project, ensuring that the owner’s of the Listed Buildings are involved in the process.
• Identify ways of including groups and individuals who are not normally involved with the Historic environment to ensure that the resulting management plan represents the views of the community as a whole.
• Identify Partners- South Hams District Council, Devon County Council etc.
• Seek help and support from English Heritage and the Heritage Lottery fund in drawing up the plan

Project update
The wealth of historic buildings in Totnes, and its status as the historical “jewel in the crown” of the West Country is widely acknowledged but so to is the declining condition of many of these important buildings. This stems from a variety of reasons:

Lack of investment on the part of property owners
Absence or difficulty in obtaining grant aidIgnorance on the part of landowners
Absentee landowners
Lack of understanding of the importance and value to the Town of the” historic building stock” amongst certain sections of the community
Cultural ambivalence to the past amongst certain sectors of the community

The need to address the historic buildings issue was clearly identified in the Plan and one of the main projects identified has already been achieved with the recent completion of the Conservation Area Appraisal for Totnes along with a general register on the condition of listed Buildings in Totnes. However the next stage is to reverse the decline in the condition of these buildings and finding the right mechanism to achieve this. Progress has been made in co-ordinating the many community groups in Totnes with an interest in this work under an umbrella organisation known as the Heritage Group. Each member group seeks its own independent funding for projects in their specific field after consultation with the Heritage Group. The Heritage group has already produced a leaflet to be distributed by local Estate Agents selling Listed properties, which informs purchasers of their responsibilities and sources of advice.

Advice Service for historic building owners

This project may be best achieved through a partnership approach involving the Totnes & District Community Strategy Group, Totnes Town Council (as the owner of significant historic buildings), the Heritage Group and South Hams District Council (as the planning authority) and representative property owners. This partnership could seek to secure funding for a historic buildings advice and development officer to offer advice and support on preserving and enhancing Totnes’s historic buildings and engaging local people in heritage activities. This post could also be responsible for securing funding for a feasibility study of the Civic Hall.

In addition other priority projects could be developed which acknowledge Totnes’ economic dependence on Heritage and utilise this as an opportunity to meet a number of other priority areas. Many of the Listed buildings in Fore Street/High Street are in a poor state, if not at ground floor level then often above street level. In addition the floors above street level are often empty or providing very sub-standard residential accommodation. A scheme similar to the “living over the shop” scheme could be developed which could bring back the upper floors of these buildings into beneficial use- ideally affordable housing- and improve and enhance the fabric of the listed buildings. Involving a Registered Social Landlord, for example Tor Homes would help to establish and facilitate this project. Alternatively a Local Housing Trust could be established under the umbrella of the Strategy Group.

Alternatively this service could be developed by harnessing the knowledge and expertise of the Heritage groups on a charge basis to help fund community heritage projects to establish, for example a Community Land Trust, which could co-ordinate funding, and planning guidelines within the Totnes Conservation Area. English Heritage is always seeking new and innovative ways of delivering their ever-decreasing grant budget and an early discussion with them is recommended.

Support
English Heritage
Devon County Council
South Hams District Council

Funding
Heritage Lottery – Your Heritage funding stream – "http://www.hlf.org.uk" www.hlf.org.uk (awards range from £5,000 - £50,000).

South Hams District Council Community Grants – relatively small amounts available but would show local commitment to project (a preferred requirement by Heritage Lottery) – "http://www.southhams.gov.uk/ksp-community-grants.htm" www.southhams.gov.uk/ksp-community-grants.htm; tel: Development Team on 01803 861 234.

Totnes Town Council – could offer in kind support by hosting post, providing office space and payroll and line management function

Civic Hall

ISSUE
The Community of Totnes has identified the need for a high quality venue within the heart of the town to provide for public meetings, exhibitions and performances. The existing Civic Hall is a maintenance liability, which does not offer facilities of an appropriate standard and does not reflect the character and culture of the community in the 21st Century.

PROJECT
The redevelopment and regeneration of the Civic Hall and Market Square. The current Civic hall is leased from South Hams District Council by Totnes Town Council. The maintenance costs for the building are very high, the building is becoming obsolete in that it cannot readily provide the standard and variety of accommodation required from a community building of this sort in the 21st Century also access to the building is difficult. The site of the Civic hall, the Market Square and the buildings around it are identified by many as the true heart of Totnes. It is arguably the most significant site in the town holding the regeneration key. The existing building has reached a stage when a significant sum of money will need to spent on the fabric just to maintain the status quo, the time is right to begin the long process of considering the future of this site as a whole. Although complex and difficult to achieve it must be a long-term goal to achieve a comprehensive redevelopment of this part of the town. It is important that all options are examined, including mixed use for the site. With the exciting and positive development taking place in the Southern Area- driven by the community- this area is the obvious next step.

ACTIONS - INITIAL STEPS
Establish a core group land/building owners to carry out an options appraisal•

Consult stakeholders on findings of options appraisal and determine process for taking the project forward.

Project Update
The community of Totnes is in great need of new community facilities including a new library and other facilities provided are in the wrong location, for example the Citizens Advice Bureau located at Follaton House. For a town with such a vibrant and active artistic community the re are few suitable venues for performance and exhibitions. The Civic Hall Project gives the opportunity to review these needs and how they can best be provided and funded.

This project is a particularly complex one but has the potential to unlock the regeneration of the centre of Totnes and build a new legacy to ensure the town’s continuing importance in the future. At present the burden of the lease (the building is held on a Full Repairing and Insuring Lease by the Town Council from South Hams DC) and repair costs fall on the Town Council and although much effort has been put into trying to find an appropriate way forward by the Civic Hall Group it is not possible for one group to tackle the overall long term problem. The Town Council have just established the Paige Adams Trust and transferred the Civic Hall to it. Consideration is being given to giving the Civic Hall a facelift however this approach will not deal with the fundamental issues around the building. There is at present a reluctance on the part of South Hams DC to enter into discussions as to the future of the site and it is essential for all stakeholders to acknowledge the problem and begin to address it and the lack of an understanding between partners and stakeholders as to how to tackle this issue mean that the process is effectively stalled.

It Is however important in scoping this project to look beyond just the building itself but also at the market place, the buildings in the vicinity and the location in terms of acting as a gateway from the southern area into the town – historically as well as for the future.

A number of community needs could be met by either the refurbishment or redevelopment of the Civic Hall- in terms of exhibition, meeting space etc however it is important to ensure that the potential for this site is explored in the widest possible way. It may be that this site can offer a mixed use solution- offering commercial, housing and community facilities. The need to provide hotel accommodation within the town has also been identified and the use of this site should explore all options. It may be that the development of this site unlocks funds for community provision on an alternative site, which would need to be identified during the process.

Due to the understandable level of public interest in this project it seems necessary to introduce a mechanism which will enable the development of a project group which can safely explore all options whilst still keeping the community fully informed and at appropriate times involved. It may be appropriate to bring in a respected third party organisation such as the Princes Foundation or Cabe to initiate and guide the process.

The success of the Totnes Festival will further fuel the need to tackle the need for improved community venues for art and cultural activities and the need for tourist accommodation within the town.

Actions
In the first instance the project needs to be taken forward by a partnership between the community represented by the Strategy Group and elected Council representatives.

Funding
Due to the complexity and timescale and likely significant costs for this project accessing funding is likely to be difficult however it needs to be broken down into constituent parts with the a variety of potential funders funding those different parts.

The South West Regional Development Agency have now changed their rules on accessing funding through the Market and Coastal Towns Association and this may present an opportunity for this project.

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Youth Space Provision

ISSUE:
Young people in the community do not have adequate access to a range of support services and information. The work has already been done to identify young people’s needs and the next step is to start implementing ‘The Vision’ document produced by Devon Youth Service.

PROJECT
Establishing a multi- agency ‘one stop’ facility for Youth Services in Totnes. The foundations for this work are well established and a “Vision “ document has already been prepared, this sets out not only the detailed evidence of need for this project but also the partnership support for a purpose built youth venue.

ACTIONS
• Publication of the “Vision” document
• Find suitable site
• Seek funding

Project update
The current suggested solutions to the provision of youth facilities for the town and surrounding areas are very much Agency led- based of course on information gathered through consultation with young people. At the present time the community as a whole has very little control or input into the issues surrounding this provision. As mentioned in the introduction whilst acknowledging the contents of the “vision” document it is important for both young people and the community as a whole that different ways of delivering opportunities should be fully explored and that interim short term solutions could form part of the package.

There is a very strong feeling that the community itself and as a whole has to take on a much more proactive role in providing facilities for their young people in a way which is appropriate for the needs of the community. There provision of youth facilities is woefully inadequate 12.6% of the population in the Totnes area are aged 10-19, a total of 1,531 with currently a maximum provision for 50 young people through the current Devon Youth Service facility “Pulse”. To compound the problem this facility is not open at weekends. There has been an increasing trend albeit from a very small minority of young people to engage in anti- social behaviour in the town centre. This is not however surprising when consideration is given to the apparent lack of facilities for young people in the town. There would be a better understanding of the gaps in provision if an up-to-date audit of facilities were carried out including clubs and societies – both sporting and creative within the community. The Strategy Group has recently established a Youth Space and Youth Services Committee to review these issues and in recognition of the urgent need for action. The objectives of the group include the following:

To undertake an audit of youth facilities available in Totnes and District.
To explore options for the siting of a new expanded youth centre according to an agreed set of specifications
Consult with all key youth agencies in site identification
Work with statutory agencies to secure the site
Work to obtain funding for the youth centre project within an agreed work plan and timescale.

Another objective of the group has already been achieved by working in partnership to secure funding (£7,000) to make the Totnes Leisure Centre available to young people on a Friday night. This success illustrates the importance of community involvement in tackling community issues and also seeking shorter-term solutions whilst planning for the longer term.

Funding
There are a number of funders interested in funding projects that support young people. Without exception, all funders require young people’s involvement in the development of the project. Therefore, vital to all applications is the need to involve young people in all stages of project development, from consultation, through project planning and project delivery and management.

The Big Lottery – Young People’s Fund: Grants to Individuals – this stream will fund young people’s ideas for projects that will make a difference to their community; minimum grant of £500 and a maximum of £5,000. NB closing date for programme if December 2006. "http://www.biglotteryfund.org.uk" www.biglotteryfund.org.uk or tel: 0845 039

Local Network Fund – fund to support locally delivered activities in England for disadvantaged young people aged 0-19 years. Grant aided activities must fall within one of the 4 identified themes: aspirations & experiences; economic disadvantage; isolation and access; and children’s voices; fund to a maximum of £7,000 – preference is given to small projects where 70% or more of the projects costs are covered by the Local Network Grant. Tel: 0845 113 0161 (the fund is administered for central government by the Devon Community Foundation.)

Henry Smith Charity – will fund projects that provide support to young people, particularly those living in areas of considerable deprivation. There are 3 grant streams and applicants must have charitable objectives; for full information on types of grants and criteria for accessing the various grant streams see "http://www.henrysmithcharity.org.uk" www.henrysmithcharity.org.uk

Steve Redgrave Trust – grants are available to encourage the development of individuals and small charities and to help with the provision of facilities, with a particular focus on improving opportunities for children and young people. Emphasis is placed on improving the quality of young people’s lives in relation to medical, social, educational and economic needs. Applications in writing to the trust’s administrator: Mr. Adrian Milne, Sir Steve Redgrave Charitable Trust, PO Box 200, Petersfield, Hants GU32 2ZX, see "http://www.steveredgrave.com" www.steveredgrave.com

Youth Opportunities Fund and Youth Capital Fund – circa £30,000 available each month (2006 – 2007) to fund youth led projects in Devon, administered via Devon Youth Service, "http://www.devonyouthservice.org.uk" www.devonyouthservice.org.uk.

The Tudor Trust – majority of grants awarded are between £10,000 to £100,000, they fund practical projects across the UK, which encourages people to play a part in their community, particularly in urban, rural and coastal areas. The Trust is particularly interested in projects which involve organisations which are embedded in the community; organisations that provide direct services to marginalised people; projects that focus on increasing inclusion and minimising exclusion; those projects that can show high levels of user involvement; work which addresses complex issues in innovative ways (although the Trust also recognises the importance funding existing projects with proven track record) - "http://www.tudortrust.org.uk" www.tudortrust.org.uk

Totnes Caring

ISSUE:
Totnes has a very high proportion of elderly people living alone. It is important to ensure that they have access to services, support and care, which enables them to remain independent. Totnes Caring is an important Voluntary Organization operating to provide just such support, but their current premises are inadequate and with an increasing demand for their work there is a need to develop new ideas and projects.

PROJECT
Find new permanent premises to provide an adequate base for the organization to co-ordinate its activities, and expand and develop new projects. The new premises would enable associated projects to be developed including the development of a “user friendly” website for volunteers and other IT facilities.

ACTIONS
Look for a site
Secure funding

Project Update
This was a clear theme and project emerging from the Plan. Totnes has a very high percentage of older people leading independent lives within their own homes but needing some support. Totnes Caring as a successful voluntary organisation providing that care is in need of new premises to meet the increase in demand upon its services.

This project is a valid one and the need for the service is backed by readily available statistics. There are a number of possible funding streams that could be pursued by Totnes Caring (and other projects with a focus on supporting older people).

One innovation, which may be looked upon favourably by funders, might be considering ways in which a project supporting older people could be linked to a project supporting young people. For example, it may be possible to secure funding for a youth café in the town, which has sufficient office space to be used by Totnes Caring – Totnes Caring could pay rent for this space and provide an income stream for the youth café. Another idea might be to work with Council for Voluntary Service to secure funding which encourages young people to volunteer to work on older person’s projects and vice versa.

Funding
Lloyds TSB Foundation – within this foundation’s priorities for action is a stream supporting older people; grants range from £500 -£20,000; applicants must be a registered charity – "http://www.lloydstsbfoundations.org.uk" www.lloydstsbfoundations.org.uk; tel: 0870 411 1223.

Garfield Weston Foundation – supports projects within a number of general fields, including, youth, welfare and social. Applicants must be a registered charity – "http://www.garfieldweston.org.uk" www.garfieldweston.org.uk. Tel: 020 7 399 6565

V – is an independent charity launched to champion youth volunteering in England and has a number of funding streams – these are closed at the moment but will re-open in the near future – "http://www.wearev.com" www.wearev.com

Kelly Family Charitable Trust – funds projects concerned with the community and social welfare, fund small organisations operating at a local level to a maximum of £6,000, 2 application deadlines – March 1st and August 1st, contact "mailto:armstrong@learmonth9.freeserve.co.uk" armstrong@learmonth9.freeserve.co.uk

Big Lottery Fund – Reaching Communities – minimum grant is £10,001 and maximum is £500, 000 – this is a demand led programme which encourages voluntary and community organisations to identify their own local needs for funding – "http://www.biglotteryfund.org.uk" www.biglotteryfund.org.uk or tel: 0845 039 0204.

The Tudor Trust – majority of grants awarded are between £10,000 to £100,000, they fund practical projects across the UK, which encourages people to play a part in their community, particularly in urban, rural and coastal areas. The Trust is particularly interested in projects which involve organisations which are embedded in the community; organisations that provide direct services to marginalised people; projects that focus on increasing inclusion and minimising exclusion; those projects that can show high levels of user involvement; work which addresses complex issues in innovative ways (although the Trust also recognises the importance funding existing projects with proven track record) - "http://www.tudortrust.org.uk" www.tudortrust.org.uk

Arts, Heritage and Culture

ISSUE:
The Community of Totnes is well known not only for its artistic and cultural heritage but also for the wealth of artists, musicians and crafts people living and working in the area today. This is an important asset for the community and at present its potential as an economic driver is insufficiently acknowledged and developed.

PROJECT
Developing Arts, Heritage, Creative Industries and Cultural Tourism to energize the local economy.

ACTIONS
• Identify partners in business, tourism and heritage sectors• Set up a core group to examine innovative ways of capitalizing on this community asset and looking for potential funding bodies.
• Plan and run a one-day conference to explore the issues and consider solutions.

Project update
The major progress on this project is the Totnes Festival, which was run by a steering sub-committee of the Strategy Group this year for the first time from 6-21 September. Funding for the project of £15,000 was secured from Awards for All and Devon Arts and Culture who also contributed substantially in terms of staff time and expertise. The major purpose of the festival was to act as an economic driver for out of season tourism as well as an as a showcase for Arts and Culture and to encourage arts and cultural activity within the community. This high quality festival and associated website has already been heralded as a great success and is encouraging other community based activity including a community arts group “Warm Hearts”.

It is hoped that the success of this event will bring forward other projects to promote arts and culture and economic success.

Funding
The Foundation for Sports and Arts – the Foundation aims to support a wide range of sporting activities and the arts where there is a beneficial impact across the community. Their particular goal at the moment is to encourage active participation with young people; therefore, a public art project involving young people may attract support. The FSA funds to a maximum of £40,000. "http://www.thefsa.net" www.thefsa.net

Esmee Fairbairn Foundation – within this Foundation’s Arts and Heritage Funding stream, until April 2008, there is a focus on supporting contemporary Visual Arts, including architecture, crafts, design, fine art, new media, photography, public art and sculpture. There is no minimum or maximum grant size. In 2005, the average grant awarded was £52,795. "http://www.esmeefairbairn.org.uk" www.esmeefairbairn.org.uk. Tel: 020 7 297 4719

The Arts Council
Funding is available via Grants for the Arts. These grants are for individuals, art organisations and other people who use the arts in their work. The Arts Council, has five ambitions for the arts and using funding to realise them:
▪ supporting the artist
▪ enabling organisations to thrive, not just survive
▪ championing cultural diversity
▪-offering opportunities for young people
▪ encouraging growth.
"http://www.artscouncil.org.uk" www.artscouncil.org.uk. Tel: 0845 300 6200

High Street/Fore Street enhancement scheme

ISSUE:
Despite the wonderful buildings, which form Fore Street and the High Street, the experience of walking through the town is often not pleasant. The roads and pavements are congested, access is difficult and the quality of pavements, roads and street furniture is poor

PROJECT
Totnes Fore Street, High Street enhancement and Traffic Calming. An enormous amount of work by the community, through the Totnes Traffic and Transport Group working in partnership with Devon County Council has resulted in a comprehensive package of proposals to improve the environment of these important areas within the town. These proposals include reducing the number of vehicles passing through Fore Street, providing loading and unloading areas, disabled parking areas, improved access for pedestrians, wheelchairs, push chairs and cyclists. This project is ready to move forward into implementation but has yet to achieve funding. This project is an essential element of this Plan, and links closely with many other projects seeking to make environmental improvements, which will not only benefit the community but also have economic benefits associated with enhancing the visitor’s experience of Totnes.

ACTIONS
• Secure funding for the project
• Agree planning and delivery stages and mechanism with Statutory Authorities and consultants.

Project update
The project as described above is so well developed that the next stage is to secure the funding however due to the substantial capital sums involved it is difficult to identify any single source of funds. Also since the publication of the Plan a decision has been made by Devon County Council to spend £1000, 000 on traffic calming measures for the High Street, this work will commence in January 2007 and arose from community consultation in 2002 carried out by the Traffic Group. It should be noted that with this project as with others within the Community Plan the issues are not being addressed collectively, there are undoubtedly problems with traffic and its management in the town but this is also linked to the tourism and heritage issues and the generally degraded public realm in Totnes. This proposal has highlighted the divergence of opinion in the town between those who wish to see areas of pedestrianisation and those who wish to maintain the status quo. It may be that an alternative and more achievable short-term proposal should be considered including the following:

Consider pedestrian priority between certain hours for example 10.00am to 4.00pm
Limit vehicle speeds to 10 mph
Control deliveries to shops and businesses in High Street/Fore Street on a time basis and maybe over time develop a more widespread and coordinated control over size of delivery vehicles.

These steps could be introduced as an interim method to improve the experience for pedestrians and vehicle users alike whilst funding is sought for the longer-term street enhancement works.

Rotherfold

ISSUE:
The Rotherfold is an underused public space within the town. Recently, as a result of the public consultation carried out, the space has been revitalised through painting the walls with vibrant colours. Although this is an improvement this area still offers an opportunity for further enhancement and even the possibility for development. This area is an asset to the community and it is important to capitalize on this asset by considering all possibilities.

PROJECT
Rotherfold feasibility Study suggestions have been made in the past about developing part of this site for affordable housing. The potential of this site should be re-examined and a new feasibility study be carried out.

ACTIONS
• Establish a core group to carry out an options appraisal
• Consult stakeholders and carry out feasibility study based on result of options appraisal

Project update
This project appears stalled, this is unfortunate as it did have the potential to deliver on one of the major Community Plan themes – affordable housing. This project is of sufficient importance that it should be revitalised and this is an opportunity for the Strategy Group to step in and lead on the project. The Strategy Group should identify and recruit an appropriate project group and begin the process outlined above.

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